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Privacy Policy
Privacy and Cookies Policy
Updated February 2025
Veho Solutions Ltd. has appointed a Data Protection Controller (DPC) who will endeavour to ensure that all personal data is processed in compliance with this Policy and the Principles of the Data Protection Act (1998). The Freedom of Information Act (2000) and the Protection of Freedoms Act (2012) are also relevant to parts of this policy.
Veho Solutions Ltd. complies with The General Data Protection Regulation (GDPR) (Regulation(EU) 2016/679), which has been in effect since May 25, 2018, and is committed to maintaining compliance with all relevant data protection laws.
The General Data Protection Regulation (GDPR) aims to give you control over your data, as do we. As a company promoting privacy awareness and compliance, we at ‘Veho’ have a Privacy Policy that aims to help you understand what data we collect, what we use it for, and how you can exercise your rights.
Please ensure to take the time required to fully understand the outlines of this Privacy Policy.
Veho Solutions Ltd. shall be referred to as ‘Veho’ in this Privacy Policy. We follow the following principles in order to protect your privacy:
- We do not collect more information than is necessary.
- We do not use your data for purposes other than those specified at the time of collation.
- We do not keep your data if it is no longer needed.
- We do not share your data with third parties unless specified.
1. Information collection and tracking:
1.1. When you visit our website:
You can visit our website without giving away your personal information. Veho uses Google Analytic Services, ‘DoubleClick’ by Google, and Cookies in order to improve our service, user experience, and analyse how the website is used. Aside from the approximate location (IP address), the information collected by Google Analytics is mostly anonymous traffic data, including browser information device information, and language. It may also help us to improve our service for you.
We do not collect additional information, such as your age, gender, interests, bank details, or clickstream.
The collected information is used to provide an overview of how people are accessing and using the Veho website. It is not used for any additional purpose, such as to profile those who access our website.
2. When you contact us:
While you can use our website without providing your personal information, once you contact us via the Veho website, Veho collects information about you.
The information you fill in (personal information such as your name, email address, organisation) will be processed and stored so that it is possible for us to contact and respond to your request and/or allow you access to our services.
2.1. Phone Calls:
All our calls maybe recorded for training and compliance purposes. We do not use the data from these calls for marketing purposes but do use it to help us fulfil the role you ask of us at that time. Call data is ‘your data’ and as such is subject to the same rights as all other data covered under this policy.
2.2.Recruitment:
If you apply for a job with Veho, we will collect, process, and store the information you have sent us for recruitment-related purposes, such as contacting you. Additionally, Veho may keep your data for a period of time for the purpose of considering you for a different opportunity.
3. Email Marketing:
Our site features email marketing in the form of a ‘Newsletter Signup’ managed by Webflow. We do not share this information with any other third parties without your explicit consent, and you can unsubscribe from our newsletter at any time by either clicking the link in our emails or by contacting Veho’s data controller via email at info@veho-solutions.co.uk.
4. Social mediaand Social Media plug-ins:
Our website features two plug-ins for easy sharing and following our social media pages: Facebook and Twitter. Being on our website does not automatically result in sharing data on these social media networks. These plugins remain inactive(idle) until clicked upon. Once clicked upon, you will be taken to the specified social media networks with their own specific privacy policies, which we recommend you view.
5. Information Security:
At Veho, we do everything we can to ensure the security of personal data. When Veho collects information about you, we make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction, or unauthorised disclosure. This is done through appropriate technical measures.
In the event of a data breach or data loss, we will notify you within 72 hours of the breach.
6. Access to information:
You have the right to request access to the information we have collected about you without charge. You can do this by contacting Veho’s data controller at info@veho-solutions.co.uk.
We will provide you with a copy of all the data we have about you. In order to comply with your request, we may ask you to verify your identity.
7. Information Correction & Deletion:
If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Clause 1 (Information Collection and Use)will be deleted.
If at any point you wish for Veho to delete information about you, you can simply contact us.
8. When this Privacy Policy applies:
This Privacy Policy is applicable to the services offered by Veho directly via our website. Our website contains links to other websites. Once redirected to another website, this Policy is no longer applicable.
9. Changes:
We reserve the right to change this Privacy Policy. We constantly review our Privacy Policy and strive towards making it better.
Veho will not reduce your rights stated in this Policy without asking for explicit prior consent to the changes.
All changes to our Privacy Policy will be available on this website.
10. Contact Information:
Data Controller
Veho Solutions
4 Pauls Row
High Wycombe
Buckinghamshire
HP11 2HQ
Tel: +44 (0)1296534355
E: info@veho-solutions.co.uk
Company No.05567495
VAT Registration Number: 895 8573 47
11. The Right to Complain:
If you have any concerns about your data use, you can contact the ICO (Information Commissioner’s Office) to raise your concerns in confidence. We would request that in the first instance, you contact us.
W: https://ico.org.uk/concerns/
T: 0303 123 1113
Use of the Data Subject Request Tool (DSR) for the management of data subject requests
1. Scope of processing personal data
We use functionalities of the data protection plug-in „DSR“ of DataCo GmbH, Dachauer Str. 65, 80335, Munich, Bavaria, Germany (hereinafter referred to as: DataCo). By using the button „Submit Data Subject Request“, all visitors of our website have the opportunity to make use of their data subject rights. To do so, you specify your relationship to our company, which data subject right you wish to exercise, provide further optional information and, if necessary, identify yourself with further characteristics. The data subject request will then be processed by us. The following personal data will be processed by DataCo:
- First and last name
- Relationship to the controller (employee, customer, interested party, etc.)
- E-mail address
- Further voluntarily communicated personal data
For further information on the processing of data by DataCo, please click here: https://www.dataguard.com/privacy-policy
In addition, to ensure technical functionality, logfiles may be forwarded to DataCo GmbH, which include the following:
- Browser type and version used
- The user’s operation system
- The user’s internet service provider
- The user’s IP address
- Date and time of access
- Websites from which the user’s system made the request
2. Purpose of the data processing
The use of DSR serves to protect the data protection rights of our website visitors. We enable you to make use of your data subject rights and to contact us quickly and easily.
3. Legal basis for data processing
The legal basis for the use of the DSR tool and the processing of corresponding data is your declaration of consent in accordance with art. 6 para. 1 s. 1 lit. a GDPR. The legal basis for the use of the logfiles is our legitimate interest in ensuring the technical functionality of the tool according to art. 6 para. 1 s. 1 lit. f GDPR.
4. Duration of storage
Data will be stored for as long as necessary to fulfil the purposes described in this privacy policy or as required by law.
5. Objection and removal
The user has the possibility to revoke the consent to the processing of their personal data or object the processing of logfiles at any time by contacting the data controller by mail or by using the DSR tool.
